BANANATAG FOR MAC OUTLOOK MANUAL
BANANATAG FOR MAC OUTLOOK FULL

Once onboarding is done, an account manager is assigned to you for the duration of the contract. Not only do they have an onboarding manager who walks you through every step of the way in a phased approach, but the manager also helps you onboard other teams in your company. 'The Bananatag platform is a breeze to use and their Customer Service is top-notch'Ĭomments: The Customer Service approach Bananatag uses is what makes this product stand out from others.

One small exception to the awesome customer support: I am located on the East Coast and they are in Vancouver, BC, so if I need something early in my workday, no one is available for a couple of hours. This has meant having to find back-end ways of doing things within the software, such as being able to open and review a draft created by another user (when the user was myself). one not tied to a person, so we had to find a way to work around that for my company's corporate comms email. It also does not have a function for a 'corporate' email address, i.e. The customer support is PHENOMENALĬons: As the company rolls out updates, sometimes they cause glitches or you have to re-create a process or a template you've been using. You can set it up for multiple team access and usage as well. Pros: The tracking is easy to do, easy to see and analyze, and the designer in Outlook is also easy simple to use. Wouldn't have been able to do any of those things without Bananatag! Bananatag has helped us understand what kinds of emails are more likely to be opened when reminders might need to be sent, and design/use an email newsletter to roundup information. Love the look & feel, the product is intuitive and I do not need to reach out for support or help to use it at all (ideal state)Ĭons: Would be nice to have more robust ways to use, compare & interpret analytics built in - which I believe may be on the roadmap based on recent conversationsĬomments: My company instituted its first-ever internal corporate communications strategy, and we wanted to understand how and when to send emails to our 350+ people, who are spread over 11 offices.

BANANATAG FOR MAC OUTLOOK MANUAL

Pros: This product was an easy sell internally to go from no analytics to having analytics, as well as the Outlook integration and the email designer which alleviated potential manual work from our creative team thus avoiding bottlenecks resulting from dependence on other internal departments. As someone new to my position, the thought leadership and Comms-Unity Slack group Bananatag has produced have been really awesome as well. Reporting has helped identify areas of need for greater communications as well as areas where communication efforts are working well. Having this product as opposed to having no internal communications tool before, has made my job easier, more enjoyable, and more productive & insightful. It is easy to teach internally to get others onboarded, despite Bananatag having made the offer to help me with that, it has not been necessary.

BANANATAG FOR MAC OUTLOOK FULL

View full list of Internal Communications SoftwareĬomments: Love the product and do not have issues with it requiring me to reach out to anyone.

Bananatag for mac outlook